Privacy Policy

Protecting your personal information and assets is our highest priority. We are fully committed to safeguarding them.

Swiftline Luxbit collects and retains information necessary for your trading activity on our trading platform. How we collect and store this data is detailed in the Privacy Policy below.

Our policy is based on the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our goal is to ensure you clearly understand how we collect and process your data, so you can make informed decisions. We follow clear guidelines and procedures for handling information on this official website. This policy explains the specific methods we use, providing transparent, practical details on how it works. You remain in control.

We will provide timely updates whenever we determine that you should be informed. Transparency is fundamental to our approach.

Our trained support team is always available to answer any questions about our processes, including our obligations under the laws of Bangladesh. For assistance, please contact us at: info@swiftline-luxbit.com

• We will not use your personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Swiftline Luxbit Services and facilitating connections between trader-members and third-party trading platforms. We also use this data to maintain and improve our official website and Services, protect our rights, and comply with regulatory or other legal obligations. Additionally, we process data as needed to deliver administrative and other business functions related to the Services we provide to you.

To deliver services tailored to your preferences and needs, Swiftline Luxbit uses personal data.

• To enable you to use the essential tools needed to protect your personal data and uphold your rights in this respect:

You may contact us at any time via our official website or support channels to access your personal data. We can update or delete it on request, and we can arrange to transfer your data to you or to a nominated third party. These services are in place to help you exercise your rights to privacy and control.

• Safeguard your personal information:

We use bank‑grade security across our systems and official website. While no system can be guaranteed 100% secure, we continually enhance our defences and reinforce the protections in place to uphold the highest possible standards.

We maintain a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy explains the procedures we follow for collecting, processing, and sharing personal data relating to natural persons.

The terms of this policy apply to all identifiable natural persons. This includes anyone who can be, or has already been, identified based on data entrusted to us or data we are able to access and/or combine.

As defined in the Privacy Policy, data processing specifically refers to the storage, management, and organization of personal data.

We do not knowingly collect information about individuals under 18, nor do we allow anyone under 18 to use our official website or platform for any purpose. If we become aware of any user or data relating to a person under 18, we will delete it immediately.

2. Which personal data do we store?

When you register with us, we collect the personal information needed to allow you to access and use our services. Where necessary, we may also request additional details to verify your identity and confirm ownership of your account. To maintain and improve service quality, we gather and analyse data about how you use our platform and, where applicable, your interactions with our verified third-party partners.

3. You are under no obligation to share your personal data with the company.

Although you are not obliged to provide your data, choosing not to share certain information may limit the services we can provide and may restrict your access to our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We collect non-identifying data about your use of our official website or platform, including your account activity, your IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also record your account’s language preference.

We collect and store only the personal information you consent to share when you connect to a third‑party trading platform through us.

Personal data you share with third‑party platforms may include your full name, address, phone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

The company collects, stores, and processes your personal information solely for the purposes described in this Policy. All such uses and processing comply with the applicable laws and regulations of Bangladesh.

The company will only handle, process, or transmit your data in compliance with the applicable laws of Bangladesh. The lawful bases for such processing are:

• You agree that the company may store and process your personal data. By submitting your information, you also authorise us to transfer it to the relevant third-party trading platform. Your consent covers the processing of your personal data for one or more specified purposes.
• To improve its services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Processing your data is necessary to meet our legal obligations.

If you would like more information about the data processing we are required to perform, please contact us by email.

Below is a list of the specific purposes for which we may process your personal data, along with the legal basis for doing so.

6. Sharing of Personal Data with Third Parties

To store and process IP addresses, conduct user surveys and analytics, and support other related services, the company may share anonymised personal data with verified third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, the handling of your data will be governed by that company’s privacy policy. These third parties may include multiple digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to safeguard the rights and assets of the company and its third-party partners, we may disclose information to competent legal or regulatory authorities.

In the event of a significant corporate transaction, such as the sale of the company or when seeking investment or financing, we may share relevant data in a lawful and appropriate manner. This also applies to any merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Use of Cookies and Third-Party Services

On our official website, we may use cookies and similar technologies for website analytics and in cooperation with advertising partners, in accordance with applicable laws and industry standards.

Cookies are small data files stored on your device when you visit our official website. We use them to understand your browsing behaviour and preferences, so we can personalise and enhance your experience. Cookies help us remember your settings and tailor our services accordingly. They are also used for site analytics and to compile statistics that support planning and ongoing improvements.

Broadly, this site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends, helping the site recognise you when you return and making it easier to use.

Types of cookies:

Cookies may be used as necessary, in line with their intended purposes:

Cookies are blocked or have been cleared

To delete or block cookies, please adjust your browser settings. For step-by-step guidance, see the links below to the official support pages of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, certain operations and site features will not work as expected.

ONLINE TRACKING NOTICE

We retain your personal data for as long as necessary to perform the operations described elsewhere in this policy. We may keep it for a longer period where required by applicable local laws, regulatory requirements, or our internal policies.

At your request and discretion, we may share your personal data with third-party trading platforms for a period of 12 months. After this period, and with your explicit consent, we may continue sharing for an additional 12 months.

As part of our standard procedures, we routinely review all personal data to determine whether it is still required.

9. Transfers of personal data to third countries or international organizations

As required to provide our services (including via our official website) and for security purposes, we may transfer personal data to third countries (countries other than your own) and to international organisations using comprehensive security protocols. We apply the highest practicable data protection standards to safeguard your information and ensure you can access legal remedies and exercise your rights in all cases.

Across the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are conducted under the jurisdiction and competence of the EU and comply with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”).
• All data transfers between public entities or authorities are carried out in accordance with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for international data transfers, which are carried out in accordance with these Clauses. You can read the Clauses on the European Commission’s official website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email info@wealthwaydigital.uk.

10. Protection of Personal Data

Personal data is safeguarded through advanced technical and organisational measures that adhere to gold‑standard procedures. These measures help prevent unlawful or accidental destruction, as well as the loss or alteration of data.

While we apply the highest level of care and comply with legal standards for data protection, no system can guarantee that personal data will always be error-free. Accordingly, to the fullest extent permitted by law, we cannot be held liable for any disclosure of personal data or for loss or damage of an incidental, intangible, or consequential nature. This includes events beyond our control, such as transmission errors, unauthorised third-party access, or similar causes.

If we receive a lawful order from regulators or other competent authorities, we may be required to disclose your personal data. Once disclosed to comply with the law, we cannot control how those authorities handle, store, or safeguard your information.

Information transmitted over the internet, including personal data, carries a risk of interception and cannot be guaranteed as completely secure. The Company does not guarantee the security of any data sent online, including via our official website.

11. Hyperlinks to third-party websites

On this website, you may encounter links that take you outside our official website to third-party applications or websites. These services are independent of us: they are not affiliates, we do not control them, and our privacy policy does not apply. Each third party has its own procedures and priorities for collecting and processing personal data, and we are not responsible for those activities. Please review their terms and privacy practices and use them at your own discretion.

Before sharing any personal information, always review the privacy policy of the company or service on its official website. Ensure their data collection, use, and processing practices align with your preferences and priorities. Share any information only through the provider’s verified channels and directly with the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. Any changes will be communicated via our official website and other appropriate channels. The latest version of the privacy policy will be posted on the website and, unless stated otherwise, will take effect immediately upon publication.

13. Your rights regarding your personal data

You retain full control—and the final say—over how your personal data is used, including the right to verify its accuracy, correct errors, delete it, or restrict the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them.

Your personal data is protected by the rights set out herein. You can exercise these rights at any time by emailing the address below.

Accessing Your Rights

Provided the personal data you submitted to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic format. If you require additional copies of the data we process beyond the first copy, a reasonable fee may apply.

Rights granted under applicable law and this Privacy Policy must not compromise the rights of others. The company may refuse or restrict access to personal data if providing such access would violate or adversely affect the rights and freedoms of another individual.

Right to Rectify Inaccuracies

Any errors in your personal data, whether arising from omissions or inaccurate details, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the right to request deletion of your personal data in the following situations: 1) when your data has been processed without your consent or in breach of applicable law; 2) when you ask us to remove your data and we have no legal obligation to retain it; 3) when you object to our processing—even if lawful and based on our legitimate interests or those of a third-party provider; and 4) when we are legally required to delete your data.

The right to deletion may be overridden by legal obligations under EU or Member State law, and does not apply where data must be retained to establish, exercise, or defend legal claims.

Right to Restrict Data Processing

You have the right to request that we restrict the processing of your personal information if you believe it is inaccurate.

Upon your request to restrict the use of your personal data, we will delete it except in the following situations: (1) when applicable law in the European Union or any Member State requires retention; (2) with your consent, where retention is necessary to establish, exercise, or defend legal claims; or (3) where retention is needed to protect the rights of another individual.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented to its collection and the processing is carried out by automated means.

You have the right to request that your personal data be transferred, in whole or in part, to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. We may refuse a request if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

While the Company, or our third-party service providers, may process your personal data on the basis of legitimate interests, you have the right to object and request that such processing stop. This right does not apply where there are compelling legal grounds to continue, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You have the right to object, at any time, to the processing of your personal data for direct marketing purposes.

Your Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, taking effect immediately where possible. This will not apply retroactively and does not affect any processing completed before your withdrawal.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, each European Union Member State has a designated regulatory or supervisory authority to handle such matters. You may file a complaint with the relevant authority at your discretion.

Section 13 outlines the circumstances in which your personal data rights may be limited under European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as outlined in Section 13 of this policy. Depending on the volume of requests and the nature of your request, we may extend the response period by up to two months. If an extension is required, we will notify you within one month of receiving your request.

Where possible, we will provide the requested information electronically at no cost, unless doing so would contravene applicable law or Section 13. We may impose a reasonable fee or decline to act on a request if it is unfounded, excessive, or repetitive.

To protect data and maintain security, we may request additional proof of identity if we have reasonable doubts about the identity of the person requesting access to personal data.